TERMS & CONDITIONS
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These terms and conditions (the “Terms and Conditions”) govern the use of www.carterstailoring.com (the “Site”). This Site is owned and operated by Carter's Tailoring.
This Site is an e-commerce website.
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By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Carter's Tailoring and the Site’s creators. This includes, but is not limited to images, logos, documents, downloaded files and anything that contributes to the composition of our Site.
Acceptable Use
As a user of our Site, you agree to our Site legally, not to use our Site for illegal purposes, and not to:
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· Harass or mistreat other users of our Site;
· Violate the rights of other users of our Site;
· Violate the intellectual property rights of the Site owners or any third party to the Site;
· Act in any way that could be considered fraudulent; or
· Post any material that may be deemed inappropriate or offensive.
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If we believe you are using our Site illegally or in a manner that violates the Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Accounts
When you create an account on our Site, you agree to the following:
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1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
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We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
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· Military Equipment;
· Bags and Pouches; and
· Merchandise.
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We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all the goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that this is your responsibility to monitor your payment instrument to verify receipt of any refund.
Third Party Good and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties.
Payments
We accept the following payment methods on our Site:
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· Credit Card
· Debit Card
· PayPal
· Apple & Google pay
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When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
· Standard delivery by post. Delivery takes up to 7 business days.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery do not include weekends and bank holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside the United Kingdom, your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Right to Cancel and Receive Reimbursement
If you are a customer living in the United Kingdom or the European Union, you have the right to cancel your contract to purchase goods from us within 14 days without giving notice. The cancellation period:
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· Will end 14 days from when you receive, or someone you nominate receives, the goods when you purchased good(s) in one order that are all delivered together;
· Will end in 14 days from when you receive, or someone you nominate receives, the last good when you purchased goods in one order that are delivered separately; or
· Will end 14 days from when you receive, or someone you nominate receives, the first good when you purchased goods that will be regularly delivered during a defined period of time.
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To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at legiontailor@gmail.com.
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The right to cancel does not apply to:
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· Good or services where the price depends upon fluctuations in the final market that we cannot control and that may occur during the cancellation period;
· Custom or personalised goods;
· Goods that will deteriorate or expire rapidly.
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Effects of cancellation
If you cancel your contract with us and goods have already been sent to you, then you must return the goods to us as soon as possible after informing us of your decision to cancel. You will be responsible for the cost of returning the goods. We will not be responsible for any damage or loss to the goods that occurs before they are returned to us, including while goods are in transit.
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If you cancel your contract with us, we will reimburse to you all payments we received from you under the contract, including the costs of delivery, except for any supplementary delivery charges resulting from your choice of a delivery type other than the least expensive type of standard delivery that we offer. Please note that we are permitted by the law to reduce your reimbursement to reflect any reduction in the value of the goods that was caused by handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
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We will provide reimbursement with undue delay and no later than the earlier of 14 days after we receive back from you any goods supplied or 14 days after you provide proof that you have returned the goods. If no goods were supplied, then we will provide the reimbursement no later than 14 days after the day we were informed of your decision to cancel.
We will make the reimbursement using the same for of payment as you used for the initial purchase unless you have expressly agreed otherwise.
Refunds
Refunds for Goods
Refund requests must be made within 14 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
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· Good is broken.
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Refunds do not apply for the following goods:
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· Custom made items are non-refundable.
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Returns
Returns can be made by mail. To return a good by mail, follow the following procedure:
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· Pack the item and return to Legion Tailor, address provided upon notification of intent to return.
Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is conflict between these Terms and Conditions and that Legislation, the mandatory provision of the legislation will apply.
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Links to Other Websites
Our Site may contain links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
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Limitations of Liability
Carter's Tailoring and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, loses, damages, liabilities and expenses including legal fees from your use of the Site.
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Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Carter's Tailoring and our directors, officers, agents, employees, subsidiaries and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
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Applicable by Law
These Terms and Conditions are governed by the laws of the Country of England.
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Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
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Changes
The Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
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​PRIVACY & SAFETY​
This Privacy Policy applies in addition to the Terms and Conditions of our Site.
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GDPR
For user in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.
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Consent
By using our Site users agree that they consent to:
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1. The conditions set out in this Privacy Policy.
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When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you with to withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.
You can withdraw your consent by: contacting Carter's Tailoring.
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Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
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1. Users have provided their consent tp the processing of their data for one or more specific purposes; and
2. Processing of users personal data is necessary for us to take, at the request of the user, steps before entering a contract or for the performance of a contract to which the user is a party. If a user does not provide the personal data necessary to perform a contract the consequences are as follows: We will be unable to fulfil orders successfully.
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Personal Data We Collect
We only collect data that helps us achieve the purpose set out in the Privacy Policy. We will not collect any additional data beyond the data listed in the below without notifying you first.
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Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
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1. Content viewed.
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Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
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1. First and last name;
2. Date of birth;
3. Email address;
4. Phone Number;
5. Billing and postal address;
6. Payment information; and
7. Auto fill data.
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This data may be collected using the following methods;
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1. Creating an account.
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How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in the Privacy Policy.
The data we collect automatically is used for the following purposes:
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1. Statistics.
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The data we collect when the user performs a certain function may be used for the following purposes:
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1. Communication and fulfilling orders.
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Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in the Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
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1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.
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If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
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How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.
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How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
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Your Rights as a User
Under GDPR, you have the following rights:
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1. Right to be informed;
2. Right of access;
3. Right of rectification;
4. Right to restrict processing;
5. Right to data portability; and
6. Right to object.
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Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parents or guardian may contact us.
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Cookie Policy
A cookie is a small file, stored on a user’s hard drive by a website. The purpose is to collect data relating to the user’s habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your experience.
We use the following types of cookies on our site:
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1. Functional Cookies
Functional cookies are used to remember the selections you make on our Site so that yor selections are saved for your next visits; and
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2. Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.
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Modifications
The Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend the Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
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Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner’s Office in the UK, Data Protection Commission in Ireland.